If your order arrives damaged or incorrect, please contact our support
team within 48 hours of delivery. Include your order number and a
brief description of the issue.
Refunds may be issued for items that arrive damaged, defective, or
incorrect. Products must remain unused and in their original packaging
when applicable.
We cannot provide refunds for orders that were delivered successfully
but later mishandled or improperly stored by the customer.
Shipping fees are generally non refundable unless the issue was caused
by an error on our side.
Once a request is approved, refunds are processed through the original
payment method. Processing times may vary depending on the payment
provider.
For refund requests or order concerns please contact support through
the website contact form and include your order reference number.
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