Refund Policy

Order Issues

If your order arrives damaged or incorrect, please contact our support team within 48 hours of delivery. Include your order number and a brief description of the issue.

Eligibility for Refunds

Refunds may be issued for items that arrive damaged, defective, or incorrect. Products must remain unused and in their original packaging when applicable.

Non Refundable Situations

We cannot provide refunds for orders that were delivered successfully but later mishandled or improperly stored by the customer.

Shipping Costs

Shipping fees are generally non refundable unless the issue was caused by an error on our side.

Refund Processing

Once a request is approved, refunds are processed through the original payment method. Processing times may vary depending on the payment provider.

Contact

For refund requests or order concerns please contact support through the website contact form and include your order reference number. Contact